This Privacy Policy explains how BYCPA Inc. ("BYCPA," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit bycpa.site, engage our accounting services, or interact with us.

We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5) and applicable Ontario privacy legislation.

1. Who We Are

2. What We Collect

• Contact information — name, email, phone, mailing address.
• Financial records — bank statements, invoices, receipts, tax slips, and other documents you share for accounting purposes.
• Business information — corporate structure, ownership, and engagement details.
• Website usage — IP address, browser type, pages visited, collected via cookies.

3. Why We Collect It

• To prepare and file tax returns on your behalf.
• To maintain accurate books and records.
• To provide advisory services and respond to inquiries.
• To meet legal, tax, and professional obligations (including CPA Ontario).

4. Consent

By providing personal information — through our website, an engagement letter, or client correspondence — you consent to its collection, use, and disclosure as described here. You may withdraw consent at any time by writing to contact@bycpa.site, subject to legal and contractual restrictions.

5. Disclosure

We do not sell personal information. We may share it with:

• Canada Revenue Agency — as required for filing and compliance.
• Service providers — accounting software, cloud hosting, and IT support under confidentiality agreements.
• Professional advisors — legal, insurance, and peer-review providers.
• Authorities — where required by law, court order, or professional obligation.

6. Confidentiality

As a professional accounting practice, we are subject to confidentiality obligations under the rules of our professional body. Client financial information is treated as strictly confidential and is not disclosed except as required by law or with your express consent.

7. Cookies

Our website uses strictly necessary and analytics cookies. You can disable cookies in your browser settings; some features may not work properly as a result.

8. Retention

Client accounting and tax records are retained for at least 7 years as required by the Canada Revenue Agency and professional standards. Website inquiries are retained for up to 24 months unless a client relationship is established.

9. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting contact@bycpa.site. We respond within 30 days.

If unsatisfied, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

10. Contact

These Terms of Service govern your access to bycpa.site and your engagement of services from BYCPA Inc. By using the site or engaging our services, you agree to these Terms.

1. Who We Are

2. Website Use

You may use this site for lawful purposes only. You may not scrape, copy, redistribute, or republish its content without written permission. All content is protected by copyright.

3. Professional Services

Our accounting, tax, and advisory services are delivered under a separate written engagement letter signed by both parties. This website does not create a professional relationship or constitute accounting, tax, or legal advice.

4. No Guarantee of Results

Accounting and tax outcomes depend on the accuracy of information provided and on applicable law. We do not guarantee specific tax outcomes, refunds, or savings. Clients are responsible for the completeness and accuracy of the information they provide.

5. Fees

Fees for professional services are set out in each engagement letter. Fees are quoted in Canadian Dollars (CAD) and are payable as specified in the letter. Additional work outside the agreed scope is billed separately.

6. Client Records

Client records remain the property of the client. We retain copies as required by professional and tax rules, and return original documents on request at the conclusion of an engagement.

7. Limitation of Liability

To the maximum extent permitted by law, BYCPA Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our services. Our aggregate liability shall not exceed the fees paid for the specific engagement giving rise to the claim.

8. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Disputes are subject to the exclusive jurisdiction of the courts of Ontario.

9. Contact

BYCPA Inc. is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience and apply relevant accessibility standards to our website.

1. Our Commitment

We are committed to meeting or exceeding:

• The Accessible Canada Act (S.C. 2019, c. 10).
• The Accessibility for Ontarians with Disabilities Act (AODA).
• The Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

2. Measures We Take

• Semantic HTML and logical heading structure.
• Alternative text for meaningful images.
• Sufficient colour contrast (checked against WCAG AA).
• Keyboard-navigable menus and links.
• Support for browser zoom and text resizing up to 200%.
• Testing with screen readers (NVDA, VoiceOver).

3. Known Limitations

• Ledger graphics — decorative ruled elements may have limited screen-reader value but are marked appropriately.
• Third-party tools — embedded document portals and client dashboards may not fully meet AA standards.

If you encounter a barrier, we will work with you to provide the information or service you need in an alternative format.

4. Feedback

We welcome your feedback. If you experience an accessibility issue or need information in another format, contact us:

5. Ongoing Efforts

We review our website at least annually and integrate accessibility criteria into all new digital projects. This statement is reviewed and updated each year.